The Benchmark for Our Client Service and Project Success

Corporate culture has been defined as the collection of beliefs, expectations, and values shared by an organization’s members and transmitted from one generation of employees to another.  The culture sets the norms (rules of conduct) that define acceptable behavior of employees of our organization and are routinely communicated to our clients.

Kimball core values can be summarized as follows:

Discipline

• Maintain a professional attire and demeanor
• Exhibit a positive attitude
• Establish client and project goals
• Be persistent in meeting client needs
• Be timely and prompt in completing project deliverables
• Assume ownership of projects
• Demonstrate a passion for work
• Be innovative…a risk-taker
• Value humility

Integrity

• Put success for our clients first
• Do whatever it takes for client success
• Trust each other and the client
• Be honest
• Be ethical
• Be loyal to staff and clients
• Be fair to all

Compassion

• Ensure success for our staff to ensure success for our clients
• Act with dignity
• Provide a supportive environment for our staff and clients
• Have respect for clients and staff
• Support family values
• Show appreciation for staff accomplishments

Understanding

• Seek first to understand client needs, then ensure that client requirements are understood
• Listen first
• Communicate clearly to address project requirements
• Reward professional behavior